SHOPPING INFORMATION

Delivery charges vary based on the order value, location, and shipping method. Standard delivery may be free for orders above a certain amount, while express shipping may have additional charges. You can check the final delivery cost at checkout.

Delivery times depend on your location and the shipping method chosen. Typically, orders are delivered within 3–7 business days for standard shipping. Express delivery options may be available for faster delivery.

Once you place an order, you will receive a confirmation email with your order details. Our team will then process and dispatch your order. You will receive tracking details once the order is shipped.

Yes, an invoice will be sent to your registered email after your order is confirmed. You can also download it from the “My Orders” section of your account.

PAYMENT INFORMATION

The payment is deducted immediately upon placing the order. If the transaction fails, the amount (if debited) is automatically refunded to your original payment method within a few business days.

A wishlist is a feature that allows you to save your favorite products for future purchases. You can add items to your wishlist and easily access them later without searching again.

If you receive a damaged or incorrect product, please contact our customer support within 24–48 hours of delivery. Share clear photos of the product and packaging, and we will assist you with a replacement or refund as per our return policy.

Yes, you can cancel your order within 12 hours of placing the order. Once the order is dispatched the order cannot be cancelled. You can check your order status in the “My Orders” section.

Package tracking allows you to monitor the status of your order in real time. Once your order is shipped, you will receive a tracking link via email and SMS, where you can check delivery updates until your order arrives.

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