Privacy Policy

Welcome to MedsOnCall! Your privacy and trust are of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit https://medsoncall.com/ (the “Website”) and use our services. By accessing or using our services, you agree to the collection and use of your data in accordance with this policy.

Information We Collect

Personal Information

When you create an account, place an order, or contact us, we may collect:

  • Name, email address, phone number
  • Delivery address and billing details
  • Prescription details (if applicable)
  • Payment information (processed securely via third-party payment gateways)

Non-Personal Information

We collect data automatically through cookies and analytics tools, including:

  • Browser type and device information
  • IP address and location data
  • Website usage statistics (e.g., pages visited, time spent)

How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing & Delivery – To process transactions, fulfill orders, and deliver medications.
  • Customer Support – To assist with queries, returns, or service-related issues.
  • Personalized Experience – To recommend products based on your preferences.
  • Marketing & Promotions – To send special offers, newsletters, and health-related content (you can opt out anytime).
  • Security & Fraud Prevention – To detect fraudulent activity and secure transactions.
  • Legal Compliance – To comply with applicable laws and regulatory requirements.

How We Share Your Information

We do not sell or rent your personal data. However, we may share it in the following circumstances: • Service Providers – We may share data with trusted partners (e.g., delivery companies, payment processors) to fulfill your orders. • Legal Obligations – If required by law, we may disclose information to authorities for compliance with regulations. • Business Transfers – In the event of a merger or acquisition, your data may be transferred to the new entity.

Data Security

We implement strong security measures to protect your data from unauthorized access, loss, or misuse, including: • SSL encryption for secure transactions • Limited access to sensitive data • Regular security audits However, while we take extensive precautions, no online transmission is 100% secure. We encourage users to keep their login credentials confidential.

Your Privacy Rights

You have the right to:

  • Access & Modify your personal data in your account settings
  • Request Data Deletion by contacting our support team
  • Opt-Out of Marketing Emails using the “Unsubscribe” option in our emails
  • Restrict Data Processing if you object to how your information is used

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any data.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices. We recommend reviewing this page frequently to stay informed.

Contact Us

For any questions or concerns regarding this Privacy Policy, contact us at:

Email: [email protected]
Phone: 8604953727
Address: 304-C Samved Residency, Daskroi, Vatva, Ahmedabad, Gujarat, 382440

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